Terms & Conditions

We have set out the terms and conditions for contents shown on the website www.mcphersonlabs.com (the Site), and our offering of products in the Site. When you place an order by internet, telephone, mail, fax or any other means, you agree to abide and be bound to these terms and conditions. We reserve the rights to change these Terms and Conditions without notice. You should check our updated Terms and Conditions before you make your next purchase with us. By purchasing product and/or services from us, you may be giving up some of your

If you do not agree to these Terms and Conditions, or are unable to fulfill these Terms and Conditions, please do not purchase any product or services from us.

1. McPherson Labs, Inc. (www.mcphersonlabs.com):

Contents of the website is Copyrighted to McPherson Labs, Inc. and its partners. You are welcome to view and print materials on the Site for personal use only, but not for commercial purposes.

2. Contents of Website:

We try to provide accurate and updated information on the Site. However, we do not make any warranty on such information. We do not accept any liability for any loss that may occur for relying on information presented in the Site, with respect to error or omissions.

3. Contacting Us:

Our contact address is 12818 Century Dr., Suite 101, Stafford Texas 77477 USA. You may also contact us by phone +1-281-240-6137, fax +1-281-240-6138, or by email jw@mcphersonlabs.com.

International customers can also call us using our virtual telephone numbers. However, please do not forget the time difference between Central Time USA and the time in your country:

United Kingdom: +44(0)208 002 9398

Taiwan: +886-(02) 5594 4862

Hong Kong: 852 3500 0184

China: (4006-760-668)+8991138379

4. Product Description:

Product descriptions are approximate, and we reserve the right to amend description of the products without incurring liability, as long as such amendments does not affect the general performance of said product. We reserve the right to correct any errors, or withdraw products from the Site without incurring liabilities.

Our products are sold as dietary supplements, and are not intended to treat, diagnose, cure or prevent any disease or medical conditions.

5. Ordering of Products:

You may order products from the Site using our electronic shopping cart, by telephone, email or fax. We confirm your order by email only if you use our electronic shopping cart. Order of products is for personal use only, and not for resale. All orders placed on our site is subject to review for fraudulent transactions, and we reserve our rights not to process orders that we suspect are risky and/or potentially fraudulent, and/or from customers that we do not wish to conduct business with.

6. Product Prices and Shipping Options:

Product prices are listed on the Site, and they do not include shipping and handling charges. Our standard shipping method is by First Class Mail, with no insurance and no tracking. Optional US Postal Service Express Mail and Fedex service are available for selected destinations at additional costs. These premium postal services come with tracking and full insurance.

7. Payment Methods:

We accept payment by credit card (Visa and MasterCard Only), personal checks, company checks, and money order. All checks and money orders have to be in US funds, drawn at a US bank. Make check payable to McPherson Labs, Inc. and send payment to:

McPherson Labs, Inc.
12818 Century Dr, Suite 101
Stafford TX 77477 USA

8. Delivery of Products:

The products will be delivered directly to the shipping address given on the order. US orders normally takes 2 to 5 days for delivery (not guaranteed), and international orders within 21 days from the date the order was placed. Normal delivery for international orders is about 10 days.

9. Sales Tax and VAT

We only collect sales tax on books and beauty aide for shipment to address in Texas, USA. Sales tax rate is computed at 8.25% of taxable sales. Sale of dietary supplements is not taxable in Texas, and therefore we do not collect sales taxes. However international customers may be charged VAT or other import taxes by their local customs office based on their entire purchase. It is the responsibility of the purchaser to pay such tax.

10. Currencies Accepted:

We are only able to accept US Dollar for payment. International customers holding credit cards that are based on non US currencies will be charged in US Dollar, and the credit card companies will convert such amounts to their home currencies at the prevailing exchange rate determined by the credit card companies. The card companies may also impose additional fees for each transaction, as will as a percentage surcharge based on the total dollar amount of the transactions. These surcharges and additional fees are made by the credit card companies and not by us, and you are responsible for paying such fees.

11. Payment Methods:

We accept payment by debit or credit card over the web, phone or mail. We also accept payment by check or money orders made out to McPherson Labs, Inc. Please make sure that you include the correct amount on your check, we will not refund excess payment to stem money laundering and fraudulent transactions.

12. Canceling Orders:

You may cancel your order by notifying us in writing at any time up to 7 days after the product had been delivered. You can notify us of your cancellation either at the address or contact information noted above.

If you cancel your order after we had sent the products, you must return the products to us at the address mentioned above. The products should be returned to us with seals intact and unbroken, and in a reasonable condition at your own expense. Please contact us to obtain a Return Merchandise Number (RMA), and include the RMA on the outside of return package. RMAs are valid for a period of up 10 days to allow for transit time for the returned package. Returns without a valid RMA will not be accepted. Shipping and handling charges are non-refundable.

You can no longer cancel your order once you have opened the products, broke the seal, used the products, or 7 days after the you receive the product.

13. Fraudulent Transactions:

In the event that you use lost or stolen credit cards or checks to purchase goods and/or services from us, we will report your name, address, ip address email, and other information to the authorities, and we will post them on the Site, and elsewhere on the internet. You agree that you have forfeited your rights to privacy should you engage in such fraudulent activities.

14. Your responsibility:

  1. You must be an adult and over 21 years of age and legally competent to enter into a binding contract in order to purchase products and/or services from us.
  2. You agree to check with your health care provider before using any of our products.
  3. You agree not to exceed suggested or recommended dosage noted on the product label without prior consultation with your medical doctor.
  4. You agree that our products are sold as dietary supplement, and we do not make any claim that the products are fit for any other purposes.
  5. Should you experience any adverse reaction after using any of our products, you should discontinue using the product immediately, and inform us in writing within 7 days.
  6. We understand some women had been using DHEA to improve their chances of getting pregnant. Such use of DHEA has not been approved by the FDA, and we do not claim that DHEA can be used for such purposes.  If you are using DHEA for such purposes, it is considered as an unauthorized use of the product, and you are hereby warned that you are doing so at your own risks and you accept full responsibility for any and all adverse events, including but not limited to all risks related to pregnancy, failed ivf's, failed pregnancies, premature births, still births, birth defects, other diseases and medical conditions, physical and emotional distress, and even your death and/or death of the unborn child. You agree to indemnify and hold us harmless for any loss that you and your family may incur now or in the future should you use DHEA for fertility and/or other related purposes.

15. Limits of Liabilities:
Buy purchasing products or services from us by internet, telephone, fax, email or any other means, you (including your estate and/or agent) agree to the limits of our liabilities stated herein, and as follows: 

  1. You agree to mandatory binding mediation to be held at a location in Stafford, Texas. 
  2. You agree that our liabilities are limited to the cost of product purchased, excluding shipping and handling charges. 
  3. You agree that these terms and conditions will be the binding contract between you and us.  In the event that you initiate any legal action against us, these Terms and Conditions will be the governing legal contract between us.
  4. You agree that each party will pay its own legal cost for the binding mediation. However, in the event that the mediators find that the legal action taken by you against us is malicious and/or vindictive, then in addition to paying your own legal costs, you agree to reimburse us for reasonable and customary legal costs for our defense.
  5. Definition: "us" and ”our"- include McPherson Labs, Inc, its various d/b/a's, its company's websites, all officers, directors, employees, and contractors of McPherson Labs, Inc.

16. Other Conditions:

The products advertised on our Site is intended for sale to you the end user, and not intended for resale. The contract for sale is between McPherson Labs, Inc. and you the purchaser, so that no contractual rights are conferred to third parties. Any contract between us shall incorporate these terms and conditions and shall be under US Texas Law. If there is any dispute, Texas Law will have jurisdiction.

In the event of a dispute, purchaser shall enter into binding arbitration in Stafford City, Fort Bend County, Texas USA. Purchaser agrees to limit our liabilities to the cost of goods purchased, less shipping and handling costs.

17. Severability, Survivability and Entire Agreement:

In the event that any portion of this Agreement is held invalid, illegal or unenforceable in any respect by a court or administrative body of competent jurisdiction, such provision shall be severed and the remaining provisions shall remain in full force and effect. This Agreement shall survive either party's dissolution or demise, and shall be binding upon the parties' heirs, successors and assigns, where permitted. This agreement supercedes any former verbal or written agreements between the parties relating to sale of products and services by us and purchase of products and services by you.

Revised: September 28, 2010.

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